EDR and 24/7 SOC monitoring rollout for a UAE financial services firm
The Challenge
A UAE financial services firm of 80 staff had a near-miss phishing incident that escalated to the board. Investigation found the environment had no EDR coverage, no centralised security monitoring, and identity access controls that had not been reviewed in two years. Staff had broad administrative privileges, MFA was inconsistent, and there was no visibility into endpoint activity. The board required demonstrable security improvement within weeks, not months.
Our Approach
BPro IT began with a rapid environment assessment to prioritise the highest-risk gaps. In week one, CrowdStrike Falcon EDR was deployed across all 80 endpoints with behavioural detection policies enabled from day one. Parallel to deployment, we implemented Zero Trust access policies through Microsoft Entra ID Conditional Access, enforced MFA across all accounts, and reviewed and reduced administrative privilege assignments. By week three, the environment was fully onboarded to 24/7 SOC monitoring with alert triage, escalation procedures, and incident response runbooks documented. Staff received a security awareness briefing as part of the rollout.
The Outcome
All 80 endpoints under EDR protection and 24/7 SOC monitoring within three weeks. Two confirmed threat events were detected and contained in the first month of operation. The firm now has documented security policies, enforced MFA, and a clear incident response procedure. They are actively working toward ISO 27001 alignment using the BPro IT security baseline as a foundation.
- 80 endpoints protected under EDR within week 1
- 24/7 SOC monitoring live by end of week 3
- MFA enforced across all 80 user accounts
- 2 real threats detected and contained in month 1
- ISO 27001 alignment roadmap in progress